Terms of Service

1. Parties

Agreement between CL Technology (Pty) Ltd t/a Pet2Vet (Reg No: 2025/175447/07), 27 Roux Street, Rouxville, Johannesburg, 2192 and you, the registered user.

2. The Platform

• Doctor-to-doctor electronic referral management
• Doctor-to-pet owner procedure quotation generation and delivery
• QR-based pet owner document authentication
• Doctor-to-pet owner appointment scheduling
• Bidirectional WhatsApp Business communication
• SAVC practitioner registration verification

3. Eligibility

You must be a registered veterinary practitioner with a valid SAVC registration, or an authorised administrator of a registered veterinary organisation or standalone, and at least 18 years of age.

4. Subscription and Pricing

4.1 Standalone Standalone

• Free Trial: 2 months at no charge
• Monthly: R850 per month (excl. VAT)
• Annual: R8,650 per year (excl. VAT) — 15% saving

4.2 Organisation Licensing (annual, per standalone/month)

• 1–5 standalones: R720 | 6–10: R620 | 11–20: R520 | 21–50: R420 | 51+: R320

5. Acceptable Use

You agree not to use the platform for unlawful purposes, share credentials, upload false information, or attempt to access other organisations' data.

6. Pet Owner Consent

By using WhatsApp features, you confirm pet owners have consented to receive WhatsApp communications.

7. Limitation of Liability

Pet2Vet is a communication platform. We accept no liability for clinical decisions made by practitioners. Our total liability shall not exceed subscription fees paid in the 3 months preceding any claim.

8. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

9. Contact

admin@pet2vet.co.za — CL Technology (Pty) Ltd, 27 Roux Street, Rouxville, Johannesburg, 2192